Job Responsibilities
主要工作
• Provide prompt, efficient and courteous services to guests, members and visitors
向客人、會員和來訪者提供及時、高效和禮貌的服務。
• Maintain Health Club facilities according to set standards of order and cleanliness
按照既定次序和清潔標準來維護健身俱樂部設施。
• Report repairs and maintenance problems to supervisor
向主管匯報維修和保養問題。
• Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information
熟悉酒店的設施、活動、設備、服務和其它相關情況，以便向客人提供準確信息。
• Be knowledgeable about all hotel facilities in order to promote and sell them to guests
熟知酒店所有設施，以便向客人進行推銷。
• Ensure guests amenities, towels, linen and other guests needs have ample supply
確保充分供應客人的用品、毛巾、布草等。
• Follow hotel procedures in relation to pool towel issue and retrieval
遵守酒店關于泳池毛巾的發放和回收的工作程序。
• Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service
與關聯部門，如洗衣房、客房部和工程部進行溝通，以向客人提供上乘服務。
• Abide by rules and regulations and policies and procedures of hotel
遵守酒店的各項規章制度、政策和工作程序。
• Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained
對游泳池進行定期視察，以確保其達到清潔標準。
• Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure
就游泳池、Spa和體育館的使用向客人和來訪者正確收費，并按照工作程序將費用計入房間帳單。
• Attend scheduled training
參加排定的培訓活動。
• Participate actively in employee activities
積極參加員工活動。
• Adhere to specified hygiene and personal appearance standards
遵守規定的衛生和個人儀容標準。
• Participate in activities concerning protection of environment
參加與環保相關的活動 。
• Ensure only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use
確保只允許符合資格的人員使用相關設施，如住店客人、會員和交付入場費的客人。